(The price shown is for less than 500 employees. For prices for more than 500 employees download full pdf brochure here.)

Leading people the right way

“In the new organization, power flows from expertise, not position.”
(Leif Edvinsson and Michael S. Malone)

“A good manager is good when people barely know he exists. Not so good when people obey and acclaim him. Worse when they despise him.” (Lao-Tzu)

“The world is moving so fast these days that the man who says it can’t be done is generally interrupted by someone doing it.” (Henry Emerson Fosdick)

What is leadership? The answers to this vital and deceptively simple question vary widely, and while the most significant aspects of leadership may be disputed one fact is clear: leadership is an essential, defining skill to build your career and to succeed in an organization. It is important, therefore, to understand how to lead people successfully. While there may be differences in emphasis and priority, there is a significant amount of consensus about the essentials of leading people – and these are explained in this toolkit.

Leaders have something within them – usually their attitude – that encourages and engages others. Because of this, one question is worth considering: why should anyone be led by you? Once you find an answer that you genuinely believe then you probably have the confidence and attitude to lead. This then provides a foundation on which to learn, discover and develop the specific skills of leading people.

This toolkit provides a foundation on which to learn, discover and develop the specific skills of leading people.

Length: 24 pages

Contents:
The Benefits

Action Checklist: Being a Trusted Leader
• Build and maintain trust
• Show moral courage
• Be dependable
• Build your credibility
• Develop emotional intelligence
• Trust intuition
• Be self-aware
• Adopt the seven habits of highly effective people
• Empower yourself
• Convey a clear vision
• Provide security and support
• Be open
• Give guidance
• Live in balance
• Prioritise ruthlessly
• Build collaboration

Avoiding Problems – this section includes techniques to help avoid potential pitfalls and ensure that you are successful and continue to improve as a leader. It explains how to: ignore the myths of leadership, be self-aware and assess your skills, review your actions and assess your responses and interactions.

Best Practice: Developing Your Leadership Style
• Using leadership styles
• Key points about the leadership styles
• Applying the right style at the right time
• Understand how your behaviour affects others

Dos and Don’ts

Key Questions

Things You Can Do
• Develop empathy
• Improve decision-making
• Build your team
• Develop your skills and take personal responsibility
• Coach
• Innovate using creative ‘hotspots’
• Lead change
• Use Kotter’s eight-stage process of creating major change
• Use visioning
• Influence others
• Be a trusted communicator

Further Action

Further Information